Privacy Policy
Who we are
| Name: | Maze MH Ltd |
|---|---|
| Address: | 26b Tesla Court, Innovation Way, Peterborough, PE2 6FL |
| Phone Number: | +44 1480 264266 |
| Email: | info@mazeprocess.com |
We are the data controller for personal data collected through this website or by direct contact. Listing the domains is helpful for clarity, but it is not a legal requirement in itself.
What personal data we collect
We collect and process limited personal data in the following situations:
- When you contact us directly:
- Personal details such as your name, address, email address and phone number when you fill out a form or email us.
- When you browse our website:
- We use Google Analytics and Google Tag Manager to collect non-identifying usage statistics and technical information about how visitors use our website.
- No personally identifiable information (PII) is automatically collected or stored.
We use Google Analytics and Google Tag Manager to understand how visitors use our website and to improve its performance and usability. These services may collect information such as pages visited, time on site, referring websites, device and browser details, and technical information such as IP address or related data.
Google may process this information on our behalf and may transfer it to servers outside the UK/EEA. We use this data for website analytics, performance monitoring, and security purposes. It is not used for advertising, profiling, or to identify individuals.
Embedded content from other websites
Articles on this site may include embedded content (for example videos, images, and articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How we use your data
We use your data only for:
- Responding to your direct inquiries
- Providing our services
- Monitoring the performance and security of our website
We do not use your data for profiling, advertising, or selling to third parties.
Legal basis for processing
We process your personal data based on the following legal grounds:
- Consent: when you voluntarily contact us or provide personal information.
- Legitimate interests: to operate and secure our website and respond to enquiries.
- Legal obligation: where processing is necessary to comply with applicable law.
Cookies
We use essential cookies required for the operation of our website, and we also use analytics cookies through Google Analytics and Google Tag Manager to measure website usage and improve performance.
| Cookie / Technology | Purpose |
|---|---|
| Google Analytics / Google Tag Manager | Collects website usage data such as pages visited, time on site, and device/browser information to help us monitor and improve the site |
Essential cookies are required for the site to function. Analytics cookies are used only for website measurement and improvement. Where required by law, we obtain your consent before using non-essential analytics cookies, and you may manage or withdraw consent through your browser settings or any cookie preference controls made available on the site.
What rights you have over your data
If you have contacted us or interacted with our website in a way that results in personal data being collected, you may request to receive an exported file of the personal data we hold about you. You may also request that we erase any personal data we hold, unless we are required to keep it for legal or administrative purposes.
| Your data protection rights | Under data protection law, you have rights including: |
|---|---|
| Your right of access | You have the right to ask us for copies of your personal information. |
| Your right to rectification | You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. |
| Your right to erasure | You have the right to ask us to erase your personal information in certain circumstances. |
| Your right to restriction of processing | You have the right to ask us to restrict the processing of your personal information in certain circumstances. |
| Your right to object to processing | You have the right to object to the processing of your personal information in certain circumstances. |
| Your right to data portability | You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. |
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@mazeprocess.com if you wish to make a request.
How long we keep your data
We retain personal data only for as long as necessary to fulfill the purposes it was collected for, including legal, accounting, or reporting requirements. Data submitted via contact forms or email will be kept for a maximum of 12 months unless required for ongoing correspondence or legal obligations.
Where your data is sent
We use cloud-based services and tools to operate our business, including Google services and other third-party providers where relevant. Your data may be held by these companies.
Some of these providers may store or process data outside the United Kingdom. When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, in compliance with UK data protection law.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@mazeprocess.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
| The ICO's address: | Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF |
|---|---|
| Helpline number: | 0303 123 1113 |
| ICO website: | www.ico.org.uk |